SMART COMMUNICATION

CENTRALIZE YOUR COMMUNICATION INTO ONE HUB

PERSONALIZE

Treat each customer as one and communicate over variable data personalized content

DELIVER

Deliver on omni-channel eco-system for millions at ease of one delivery

ARCHIVE

Archive everything from read receipts to personalized content and access through your native applications

TRACK

Need insights beyond read receipts? Track each mouse click on delivered content and create rich reports

OPERATION PRODUCTION

CCM Engine,
Automation,
Archive,
Data Connectivity,
API Integration

INTELLIGENCE BUSINESS

Journey Building,
Content Design,
Process Management,
Review & Approval,
Platform Administration

smart communication manager

ENGAGEMENT CUSTOMER

Feedback Management,
Preference Management,
Tracker,
Reporting Dashboard,
Experience Measurement

Email campaigns
sms & mms managemenet
Social Media Communication

SMART COMMUNICATION MANAGER

D.EALING COCKPIT ©

Either an ad-hoc survey journey for a specific client or a million batch statement delivery job, all kind of digital communications will be unified under D.EALING© smart communications  eco-system.

Map your various data sources, define target audience, create campaign journeys and select target channels among rich connections from e-mail to mobile notifications to handle organization wide digital deliveries.

In App notifications
Physical Mail
direct stream

D.EALING COCKPIT ©

D.EALING© provides infrastructure to many industry giants who looks to take the lead in customer communications. Our customers process over 400 millions of communications with powerful D.EALING© engines

Reports

HIGH PERFORMANCE

Support for parallel processing allows D.EALING© to process millions of daily communications in ease. Extendable architecture scales from SMEs to large enterprise operations

Workflow

FLEXIBLE BACKEND

Apply business logic for backend processes behind customer journeys through built-in workflow editor.

CJM

JOURNEY DRIVEN

Design campaigns over customer perspective through customer journey builder. Same design dashboard allows integration with reporting to see real-time performance of each touchpoint

CCM

RICH CONNECTIVITY

Connect internal and external sources such as Databases, CRM, ERPs, marketing data at ease of mouse click and merge them all to drive your communications

READY, SET

ACTION

D.EALING Cockpit © is designed for line of business use.

Intuitive UI requires no coding or scripting at any level from administration to execution.

To see the platform in action please follow link below.

SET TARGET AUDIENCE

Use out-of-the box connectors and rule editor to define targeted customer base

TRACK

Real-time supervise your campaign through unified dashboard

CREATE JOURNEYS

Drag and Drop Journey touchpoints and draw the customer journey path. Design personalized UX content with WYSIWYG Designer interface

CONNECT BACKEND

Set backend workflows and integration to 3rd party systems

EXECUTE

Decide on delivery rules and channels and execute the campaign